Our Commitment to the Environment
As a business, we help our customers protect the things that mean the most to them. Our commitment to helping others enjoy peace of mind is matched by the desire to be an environmentally responsible organisation.
We strive to adopt best practice and reduce our environmental impact across the following areas:
Reducing our carbon footprint on the road
Building Management Systems (BMS)
Alcumus ISOQAR Certification
For the provision of ISO 9001 Quality Management System (QMS), ISO 14001 Environmental Management (EMS) and ISO 45001 Occupational Health and Safety (OHSMS) (replaces BS OHSAS 18001 accreditation).
Certified as a Gold Fleet by the Energy Saving Trust
In recognition for our efforts in dramatically reducing our CO2 and CO2 equivalent emissions in accordance with the objectives of our established and certified ISO 14001 Environmental Management System.
Certified under the Institute of Customer Service (ICS)
For our work in building a customer focused business, developing and recognising staff and working towards a customer service accreditation.
Our Commitment to Charities
Marlowe Fire & Security has always supported charities that are close to the hearts of its Team Members.
Unfortunately, at this moment in time, cancer affects us all. Thankfully with everyone’s support, Cancer Research UK (CRUK) is pioneering research to bring forward the day when all cancers are cured.
In 2018, our CEO Rob Flinn presented a cheque to Cancer Research UK for over £9,000 thanks to our Team Members organising numerous fundraising activities during the year, giving up their time to support our chosen charity and support them in their important work.
Our Commitment to our People
A huge amount of effort goes into making sure employees are happy with their working lifestyle. Our CEO personally conducts an annual employee survey, the results of which shape the decisions we take.
Our open plan office reflects our open culture. With every member of the Senior team available and visible, information flow is excellent, and issues are dealt with and resolved quickly. We recognise the achievements of all and are keen to give praise both informally and formally through company award schemes.
We believe that recruiting the right people and then working as hard as we do to retain them directly correlates with the levels of commitment and service we then show our customers.