Our Customer Charter explains what you can expect from Marlowe Fire & Security


Our Purpose

To be your expert and trusted adviser in Fire Protection and Security. Delivering innovative solutions and a world class service.

customer charter

Our Vision

Engaged Employees
Delighted Customers
Safe and Secure Environments

Our Mission

To protect what matters, people, property and peace of mind.


Our Promise

competence
pride
compliance
specific
focused
imporvement
responsive
transparent

Your Assurance

If we do not deliver on our promise please email the Customer Support Team or complete and submit our Customer Feedback Form.

Your enquiry will be acknowledged immediately and we promise to investigate and resolve your issue within 5 business days.